Returns & Exchanges

At ome, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags and labels are intact to qualify for a full refund.

• 3.
  Attach the Label

  Download and print the prepaid shipping label from your email and affix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand over your package at any authorized carrier location and keep your tracking receipt until your refund is processed.